Serving Algoma, Cochrane, Sudbury/Manitoulin/Parry Sound, Nipissing/Temiskaming, James and Hudson Bay Coasts
North East Support is made possible with the collaboration of 70+ Community Support Service agencies and Ontario Health atHome, working together as one to continuously improve client and family experiences. The Caredove eReferral management platform is a key component to this collaborative effort.
Living at home is often a high priority for patients and their families. While in many cases this can be accomplished successfully with the right health-care supports in place, people may also find other assistive community services helpful. These services can contribute to enhanced independence, enjoyment and relaxation as well as much-needed caregiver support.
If you, or someone you care about, needs health care services at home, at school or in the community, or if you are considering supported living programs or long-term care options, home and community care at the North East Local Health Integration Network can help.
To become a patient, you must participate in an initial assessment to help evaluate your needs and determine whether home and community care or other services are right for you. To get started, we just need a referral. You can refer yourself, or a referral can be made by your doctor, nurse, community service provider or other health-care professional. A referral can also be made by a family member, a friend or a neighbour. A simple call gets the process started.
Once you are referred to us and become a patient, you will be assigned a Care Coordinator. They will call you to provide an assessment, meet with you in your home environment and help determine what services and supports you may need.
Care Coordinators are regulated health professionals, with expertise in nursing, social work, occupational therapy, physiotherapy or speech therapy, who work directly with patients in hospitals, doctor's offices, communities, schools and in patients' homes.